Privacy Policy

The eGift it website (www.egiftit.com.au) (“site”) and mobile application (“app”) are operated by eGift it. Throughout the site, the terms “we”, “us” and “our” refer to the eGift it website or mobile app.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from eGift it. This Privacy Policy applies to our Services and all individuals who use our Services or whose Personal Information is processed by eGift it.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. You can review the most current version of the Privacy Policy at any time on this page. We reserve the right to update, change or replace any part of this Privacy Policy by posting updates and/or changes to our website, including but not limited to, updating the “Last Updated” date. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information, email address, and phone number. We also collect the gift card recipient's name, email address and phone number. We send this information to our fraud screening service - Forter (https://m.api.forter.com) - to confirm the legitimacy of the customer and to ensure no fraudulent activity is apparent. We do not save any payment information in our system after the transaction has been verified by Forter.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

eGift it will communicate to our subscribers and account holders via direct email marketing. Recipients of these emails can unsubscribe at any time by clicking the 'unsubscribe' link at the bottom of these emails.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Please notify us in writing of your Personal Information to be deleted. We will aim to delete your Personal Information in a timely manner, unless it is required by law that we must retain the information.

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us, and who have their own Privacy Policies. Please read any third-party’s Privacy Policy before supplying any personal information.

If you need to contact us regarding this Privacy Policy or the handling of your Personal Information, please address your communication in writing to the details below: Privacy Officer eGift it Level 1, 4-6 Kingsway, Cronulla NSW 2230 Australia

Alternatively, please contact us using the below phone number or email address and ask for the Privacy Officer.

Contact Us